Shipping & Returns

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Shipping

  •  Free Standard Shipping

    All orders within the domestic United States are eligible for FREE USPS Ground Advantage Shipping, with tracking included. Please remember to type FREE24/7 in the Coupon Code box during your checkout to receive the free shipping promotion. Only one coupon code can be used per order.  The free shipping promotion is not combinable with any other promotion or discount. Items ordered with standard shipping arrive between three and five busniess days after we process the order. Orders are processed throughout the day. Oftentimes an order will go out the same day it is received! Shipping fast is very important to us.

  •  Expedited Shipping 

    We offer Expedited 2Day shipping via Fedex service.  Even though we ship from the island of Maui, Expedited shipments should arrive within 2-3 business days, according to FedEx. We sell thousands of aloha wear, so have amassed a huge inventory of in stock apparel. As long as we have your items in stock, your order will ship out either the same day or the next day Monday - Friday.

  •  Additional Information 

    • Orders are processed Monday-Friday (excluding holidays).
    • Orders placed after the cutoff time are processed and shipped the next business day.
    • Orders are not delivered on Sundays or holidays.
    • Orders to APO/FPO addresses ship free via USPS Military Mail and arrive in up to 30-45 days.
 
Exchanges & Returns

Mahalo for your order from OhanaWear.com

All returns are subject to evaluation by OhanaWear.

IF YOUR RETURN IS FOR AN EXCHANGE

Option 1: Straight Exchange (No Refund Issued)

Please enclose the following with your return (legible written):

  • Your order number and shipping address
  • Exchange details (size, color, or different item)
  • A personal check or money order for shipping:
    - $9.00 for the first item
    - $2.00 for each additional item
    - Include any price differences (e.g., for larger sizes or more expensive items)
  • Make payable to: MauiShirts.com Inc
  • Email JZ at jz@MauiShirts.com to notify us of your exchange
  • Exchange will ship once your return is received and processed
  • No refund will be issued

Option 2: Online Exchange (Refund Issued)

  • For expedited exchange, place a new order online
  • Free Shipping Promotion applies to new purchase only — not exchanges
  • Exchange shipping will be deducted from your refund if Free Shipping was used
  • Coupon discounts will be deducted from your refund if a discount coupon was used
  • If exchange items are unavailable, substitutions will be offered or partial refund issued
  • International customers must place exchange orders online

IF YOUR RETURN IS NOT FOR AN EXCHANGE

  • 15% restocking fee applies
  • Return item(s) must be received by OhanaWear within 30 days of the delivery date
  • We are unable to accept return item(s) beyond 30 days from the delivery date. We appreciate your understanding.

REFUND ELIGIBILITY

A refund will be issued if:

  • Item is in original condition with all tags/accessories attached
  • Item is received within 30 days of delivery

No Refund Will Be Issued If:

  • Items are worn, washed, stained, damaged, altered, or missing tags/accessories
  • Returns are received after 30 days of delivery
  • Items not eligible for refund will be returned at your cost
  • All shipping & handling charges are non-refundable

RETURN INSTRUCTIONS

  • Please button up and fold items flat
  • Ship via USPS only
  • We are not responsible for lost/damaged return packages
  • Please write your Order # outside the package to speed up processing
  • Please mail returns to:

MAUISHIRTS.COM, INC.
REF: OhanaWear Order #
PO BOX 950
WAILUKU HI 96793